PowerTrackpad

PowerTrackpad help

Updating PowerTrackpad

PowerTrackpad can check for updates automatically, or you can check whenever you choose. Updates are designed to keep your saved rules and settings in place.

Automatic checks are optional Check manually at any time Saved rules stay in place
Before launch

Automatic updates are not available yet. This guide documents the customer flow being prepared and tested for release.

Recommended

Let PowerTrackpad check automatically

When PowerTrackpad asks whether it should check for updates automatically, choose Check Automatically to hear about fixes and compatibility improvements.

If you prefer to check yourself, decline the prompt. You can change this later under Settings → Software Updates.

Whenever you choose

Check for an update manually

Connect to the internet, then use either of these options:

  • open Settings → Software Updates and select Check Now…; or
  • choose Check for Updates… from the PowerTrackpad app or menu-bar menu.

PowerTrackpad will tell you whether an update is available.

When an update is available

Review and install the update

  1. Review the version information shown in the update window.
  2. Choose Install Update when you are ready.
  3. Allow PowerTrackpad to close and reopen if requested.

You can postpone an update and continue using your current version, then check again later.

Your setup

What stays in place

Updates are designed to preserve your gesture rules, settings, and Pro access. Accessibility permission and Launch at Login should also remain in place.

You should not need to set up PowerTrackpad again after a normal update.

If macOS asks for permission again, follow the on-screen prompt and then try a gesture.

Troubleshooting

If an update does not complete

No update is found

Check your internet connection and try Check Now… again later.

The download or installation fails

Your installed copy should remain available. Reopen PowerTrackpad and retry when convenient.

You still need help

Email support with your PowerTrackpad version, macOS version, and the message shown. Do not send passwords or license keys.

PowerTrackpad Support support@powertrackpad.com Pro customers receive individual product support.